Question 1

How much is my gold worth?

Accepted Answer

The value of your gold depends on its purity (karat), weight, and current market spot price. 18K gold is 75% pure, 14K is 58.5% pure, and 9K is 37.5% pure. We calculate fair prices based on live gold spot rates and pay 80-90% of spot value depending on quantity and purity.

Question 2

Do you buy broken or damaged gold jewelry?

Accepted Answer

Yes! We buy all gold jewelry regardless of condition - broken chains, single earrings, damaged rings, and scrap gold. The value is based on gold content, not appearance or condition.

Question 3

How do I know if my gold is real?

Accepted Answer

Look for hallmarks like 9K, 14K, 18K, 24K or stamps like 375, 585, 750, 999. We use professional testing equipment including electronic testers and acid tests to verify authenticity and purity during our free appraisal.

Question 4

Do you come to my home in Sydney?

Accepted Answer

Yes, we provide mobile gold buying services throughout Sydney, including Mosman, Double Bay, Vaucluse, Bellevue Hill, Paddington, and all Eastern Suburbs. We come to your home or office at a time that suits you.

Question 5

How quickly do I get paid?

Accepted Answer

We offer same-day payment via immediate bank transfer or cash on the spot. Once you accept our offer, payment is processed immediately - no waiting periods.

Frequently Asked Questions

Getting Started

Valuation & Pricing

Items & Condition

Process & Payment

Privacy & Security

Still Have Questions?

Ready to Sell Your Gold?

Frequently Asked Questions

Getting Started

Do I need ID to sell gold?

What areas do you service?

Is there a call-out fee?

How do I prepare for your visit?

Valuation & Pricing

What karats do you buy?

How do you test gold?

How do you determine the price?

Can you value items with gemstones?

Do you buy white gold and rose gold?

Items & Condition

What condition does my gold need to be in?

Do you buy broken or damaged gold?

What about gold-plated items?

Do you buy gold coins and bullion?

Process & Payment

Do I have to sell if I get a valuation?

How quickly will I be paid?

What payment methods do you offer?

Can I get a receipt?

Privacy & Security

Is the service confidential?

Is it safe to have you come to my home?

What happens to my gold after I sell it?

Still Have Questions?

Ready to Sell Your Gold?